I worked on a multinational biotech product launch with Kay. I found her to be extremely thorough, patient, with a great eye for detail and the ability to get to the heart of the matter. Her media coaching skills are excellent, and she is a tenacious advocate for clients when representing them to the media. Her media work has had long-term benefit, with the ripples of her efforts creating ongoing value long after the campaign was complete. She is an excellent lead generator. Clients were reassured and encouraged by her confident yet supportive approach.