If you’re like me, you’re already sick of the presidential campaign, and we have months left to go. But this is a great time to study good and bad communication styles. In his article, “Presidential Points: Listen Up and Learn from the Candidates” (Portfolio, January 30, 2012), Bill Rosenthal analyzed how the Republican candidates are […]
The Internet Changes Everything – Except Four Things
In her recent article in the Harvard Business Review, Rosabeth Moss Kanter reminds us that “The Internet Changes Everything — Except Four Things.” http://blogs.hbr.org/kanter/2011/05/the-internet-changes-everythin.html The four constants are: A great customer experience differentiates winners from losers. The human side is critical to the use of technology. Money needs to change hands. Government and business still talk past […]
Internet Spells Death of English
I recently read an article entitled “Internet Spells the End of English” http://bit.ly/6khLsu Given that title, I assumed that the article would rail about how texting, phonetic spellings and the like were destroying English communication. Instead, the headline writer had cleverly (if obtusely) hinted at the real topic of the article: how the Internet is […]
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